Southern Flames BBQ, Philadelphia, USA

%

Website Traffic

Increase in B2C Leads

%

Growth in Sales

The Challenge

Southern Flames BBQ, a popular Southern BBQ take-out spot based at the Chestnut Hill Market in Philadelphia, was confronted with a wide range of digital and other roadblocks. Their old website was poorly structured, visually outdated, and was almost low on user engagement.

It failed to reflect the authentic, flavor-packed experience their line of food delivered. Additionally, their branding was inconsistent and didn’t align with present day layout expectations or food industry standards. They needed a bold identity refresh and better digital compliance to position themselves competitively in an increasingly online-first marketplace.

The Opportunity

Recognizing the criticality of these issues in scaling their customer base and engaging with a wider and more ready to buy audience, Southern Flames BBQ approached Pixelrasa so its digital presence across multiple touchpoints gets boosted.

Their main goals were to enhance user experience, modernize brand perception, and boost online as well as offline conversions via a high-performing website.

Growth Strategy

Pixelrasa started with an extensive audit of Southern Flames BBQ’s online presence and identified several high-impact areas.

The strategy revolved around building emotional resonance through storytelling-driven layout, revamping visual assets with Southern warmth and authenticity, and improving on-site performance.

Local search engine optimization played a key role, ensuring discoverability for “BBQ near me” and similar key phrases. The team also developed tailored CTAs and included menu-ordering features to capitalize on user intent and convenience.

Optimized User Journey

We crafted a journey that took users from homepage curiosity to checkout satisfaction seamlessly. From attractive hero banners showcasing BBQ specials to strategically placed testimonials and clickable menus, every segment was designed to build appetite, trust, and conversion.

Simplified navigation and frictionless mobile experience ensured quick selection-making for take-out customers on the go.

Streamlined B2C Lead-Generation Funnel

Pixelrasa designed a lead-gen funnel that matched the fast-paced needs of BBQ lovers. Integrated order inquiry forms, WhatsApp tap-to-chat, and limited-time offers helped spark immediate engagement.

CRM integrations enabled data capture from newsletter sign-ups and feedback forms, while retargeting techniques brought back abandoned cart users. Combined with Google and Yelp reviews embedded on-site, this funnel became a powerful conversion engine.

The Pixelrasa Approach

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Complete website redesign with mobile-first UI/UX

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Rebranding with modern Southern-inspired visual identity

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Optimized search engine optimization with localized keyword integration

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High-performance hosting & compliance-equipped tech stack

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Strategic call-to-action placements across key customer paths

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Social media alignment and Google Business Profile optimization

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